Extensive Online Documentation in Hosting
If you have purchased your very first hosting package from our company or have transferred your site over to us, you will grow used to our platform and our in-house built Hepsia hosting Control Panel in no time due to the fact that we have compiled a substantial online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the web hosting service as a whole and more specific info about the different features that you can make use of and the predicaments that you could encounter. The articles are available in 2 locations. The whole article archive can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each and every Control Panel section as well. You can find out how to accomplish virtually everything, from enabling an .htaccess config file to managing a mailing list, and all the articles feature step-by-step guidelines, so you’ll never become lost because of an unclear text. Surely, if you encounter a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our customer service team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will permit you to access the thorough online support documentation that we have compiled for you. The articles contain generic information on our hosting services, informative guides about the various features that you can make use of, along with troubleshooting guidelines that can help you solve common issues that you could confront. The topics that we’ve included encompass virtually everything, from basic things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right-hand side of the page that you are on, whilst the complete article list can be accessed through the all-encompassing Help section.