Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Each ticket that you submit to the customer assistance Dept will be responded to in up to 1 hour. All basic requests will be resolved asap. Yet, if the support inquiry you have sent calls for the help of a skilled administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We provide you with 24/7 technical help and support by using a lightning fast ticket program built into your Control Panel. You’ll be able to contact us whenever you want about any of the apps that come installed in advance on the virtual server, including the desired Operating System, the server admin panel and our custom made Web Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Web Control Panel that is included absolutely free along with your virtual server, you can find a practical Help section, that features all that you should have knowledge of when running your internet sites and applications. We have included a range of how to reports and video tutorials that display the fundamental website managing duties in an easy to read form.