Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center incorporated into your Web Control Panel. It boasts an ever–increasing repository with commonly asked questions and comprehensive how–to articles contributed by our practiced technical support team.

  • Top quality support service
  • How–To Video Clips

  • If you would like to watch how an action is executed or how a problem is sorted out, instead of just reading about it, examine our compilation of step–by–step video tutorials. They address various different topics and will help you quickly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 tech support service and feature a sixty–minute response guarantee. Our practiced customer service technicians will be online 24–7 and will resolve any problem that you might possibly stumble upon within maximum 60 minutes after the tech support ticket submission. In the majority of instances, an answer will be given to you within twenty minutes.