Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour reaction guarantee with all our hosting plans packages, meaning each individual help request you post is going to be reacted to in only 1 hour max. Our support team members are educated to easily remedy any case and to give you well–timed advice on any concern that you might have.
A Top–quality Support Service
Our help and support service is delivered by a crew of experienced employees that are able to answer your request right away. You’re able to get hold of the technical support team by opening a help and support ticket from your Web Control Panel or by posting us an e–mail message. On working days, you may also call us on the phone or make use of the live chat option.
An Intuitive Help Section
Our Control Panel features a complete know–how base which is included in all areas. In each area, you will find a Help press button that will load for you a selection of step–by–step guides on how to utilize a certain feature or accomplish a specific action. Additionally, we have made guide video tutorials to make sure you get a better idea of the Control Panel’s interface.