Q: Why do I need to transfer my web site? What does web site migration include?
A: The website migration service that our company is offering is free of charge (to a certain extent). We will migrate your website(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can result in lost data and unwanted network downtime. That is the reason why we will perform all that for you at no cost!We have highly skilled administrators whose only task is to make sure that your website works exactly as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–built websites, as well as websites that are based on popular scripts such as Joomla™ and WordPress.
Q: Just how long will it take for my web site to be transferred over to your platform?
A: While we can’t give you an exact time interval, because there are lots of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our very best to transfer your website within 48h, and in certain cases – within 24h (if the content is not very large).
Q: Do you need something from me before you start transferring my website?
A: Yep. We’ll need the name of the web site that you want us to migrate. We will also need a means to log into your present web hosting account so that we can get the content associated with your website.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be unavailable during the migration?
A: Your website will work exactly like it did before with your old hosting provider. As soon as we are done with the transfer, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is functioning correctly, all you will have to do is change the name server resource records corresponding to your domain. Your site will be transferred to us without any downtime whatsoever.
Q: Will my current hosting provider need to provide any info/assistance?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform provided that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.